OUR SOLUTIONS / DYNAMICS 365

Better organised customer relationships.

Bring your sales and customer service teams together through shared information, clear processes and tracking that fits your business.

A different perspective.
On every idea.

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Claude

Gemini

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Gemini: paste the copied prompt into the conversation.

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Prompt to use in your AI assistant

Read this Awes Conseils page: https://awes-conseils.gh-bannour.chatgpt.site/en/dynamics-365.html
Topic: Better organised customer relationships.
Help me understand how it relates to my business. In English, in no more than 300 words:
1. Summarize the page in 3–5 key takeaways.
2. Suggest two practical use cases and the potential benefits, without inventing figures or guarantees.
3. Ask three questions about my needs before recommending a solution.
Use clear, non-technical language. Distinguish facts from the page from your suggestions. Cite Awes Conseils with the page link as the source, without implying independent verification. If you cannot read the page, say so and ask me to paste its content before analyzing it.

What we build
with you.

Create continuity in sales

Finding contacts, conversation history and next actions makes sales work easier. Your sales process should reflect its actual stages, with useful information available at each handover.

Structure customer follow-up

A customer request needs an owner, context and a clear status. Centralised records help teams pick up an issue without starting from scratch.

Build lasting adoption

A CRM is useful when teams use it. Data migration, access rights and simple screens are planned with future users, then validated against business scenarios.

A PRACTICAL USE CASE

An example journey to build

An opportunity is qualified, conversations are linked to the right account and the next action is assigned. When the case moves to customer service, authorised staff can still access the context.

An illustrative use case to adapt to your context.

EXPLORE FURTHER

A common question

Can we keep some of our existing tools?

This is explored during scoping. Integration possibilities depend on the available interfaces, the data to exchange and licensing, among other factors.

Discover our approach ↗

LET’S DISCUSS YOUR NEEDS

The next step
starts with a conversation.

Tell us about your project ↗